News, ideas & inspiration from industry leaders
Human Resources & Operations

Tip of the Week: Difficult Convos for New Managers
Leadership is hard. Here’s a recommended resource for getting comfortable with conflict “It’s always challenging for new leaders to find their balance in being a strong leader versus being liked...
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Profiles in Pro Dev: Duane Adams on HSPPR
When we did the math and realized that Humane Society of the Pikes Peak Region is currently the organization with the most staff who are members of The Association for...
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Tip of the Week: DIY Sabbatical Guide
Need a break? Explore this guide for implementing a sabbatical policy at your organization At The Annual Conference earlier this month, keynote speaker Vu Le stressed the importance of sabbaticals...
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Do Insurers Perceive the Animal Welfare Industry as Risky?
Join Jill Tucker, CAWA, for a Roundtable Discussion on December 12 and find out If your shelter is facing challenges maintaining liability coverage, you are not alone. As CEO of...
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Tip of the Week: Take Care
Inspo, ideas and incentive for getting staff to engage in the practice of self-care Self-care, we-care, take care…. While it’s hard to deny the importance of self-care for those in...
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Tip of the Week: Why Adopters Return Cats (& What to Do About It)
Got 3 minutes? Watch this week’s video tip that unpacks recent research on why cats are returned to shelters. We know how much you enjoy digging into new research—and we...
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Tip of the Week: A Culturally Safe, Trauma-Informed Approach
October 30, 2023, The Association
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Here’s another peer-recommended resource, this one a free training program from Vancouver Humane Society. When a member of The Network, The Association’s online community, inquired about DEI resources to share...
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Tip of the Week: “Customer” Isn’t Always Right
October 23, 2023, The Association
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This week, we take a closer look at word usage, and how it can set the tone for your relationships and interactions with the folks who come through your doors....
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Tip of the Week: It’s Not Them..
What’s the cause of staff burnout? This week’s tip covers where to start looking for the answer to that question. We talk a lot about burnout in animal welfare. Yes,...
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Tip of the Week: Uh, No Thanks…
September 11, 2023, The Association
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This week we’ve got some food for thought on the traditionally obligatory post-interview handwritten thank-you note. The post-interview, hand-written thank you note… “Some people think they are an absolute necessity...
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Tip of the Week: Rave Reviews
Today’s tip digs into the #1 most important content for most job seekers when researching an employer. How do your online reviews rate? Have you reviewed your online reviews on...
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