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Human Resources & Operations

Letter from the President: Information (and Hill’s State of Shelter Pet Adoption Report) Is Power
What shapes decisions behind large dog adoptions? It’s all in the report Information is power, and our friends at Hill’s Pet Nutrition have once again knocked the ball out of...
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Tip of the Week: Toying with Your Adopters
This simple strategy for generating interest in the cats on your adoption floor may seem intuitive—and it’s backed by science, too With kitten season ramping up, now’s a great time...
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Tip of the Week: More Perfect Pet Profiles
Data trackers at Adoptapet.com have analyzed stats from millions of users looking for their next pet. Here’s what they found out about creating the perfect online pet profile With millions...
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Tip of the Week: 2025 Pet Reunification Research Report
DocuPet’s recent research sheds light on lost dogs, their owners, and the people who might find them We know that lost pets have a higher chance of being reunified with...
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Tip of the Week: SAC’s 2025 Annual Data Report
Animal welfare pros, your latest must-read is hot off the presses How’d we do as a field this past year? See what the data from more than 13K organizations has...
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Tip of the Week: Active Listening Skill-Building
Active listening takes practice—and it isn’t always easy. The Center for Creative Leadership has some tips for boosting your skills The Center for Creative Leadership recently published a fabulous article...
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What We Learned at The Network Live 2025, Part III
What level of leadership are you currently operating from? In Part I of this series featuring top takeaways from The Network Live, Lily Yap shared three archetypes of emerging leaders....
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What We Learned at The Network Live 2025, Part II
Next up in this series of high-level takeaways that had the room buzzing, we take a look at leading across generations Every leader in animal welfare knows that the work...
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Tip of the Week: Trends in Foster-Based Rescues
This recently released report from Shelter Animals Count offers surprising insights on how these orgs contribute to the animal welfare landscape Foster-based rescues are a crucial component of the overall...
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What We Learned at The Network Live 2025, Part I
Join us for a series that shares high-level takeaways from the talks that had the room buzzing Every leader in animal welfare knows this truth: the work moves fast, the...
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Tip of the Week: Shelter Care Specialist Certification Program
Are you a shelter team member on the frontlines, or do you manage staff who are? This program can take them—and you—to the next level Applications are now being accepted...
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Word on the Street with Shelly Moore
A closer look at a science-based, CEO-approved tool to keep staff engaged Effective and healthy organizations have long recognized the conventional wisdom that “the people make the place.” In other...
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