News, ideas & inspiration from industry leaders
Tip of the Week: 2025 Pet Ownership Stats
ICYMI earlier this year, Forbes Advisor took a deep dive into the latest available pet ownership statistics What generation comprises the highest percentage of pet owners? Are dogs or cats...
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Tip of the Week: Empathy Protocol
What does empathy look like at your organization? In her recent article in Harvard Business Review, “Empathy Is a Non-Negotiable Leadership Skill. Here’s How to Practice It,” Palena Neale reminds...
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Word on the Street with Shannon Wells
June 23, 2025, The Association
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“We have important conversations about making this work sustainable—not just a stepping stone where people burn out and move on, but a long-term, rewarding career path…” We asked the Executive...
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Tip of the Week: Disaster Preparedness Kit for Families with Pets
AVMA’s guide is a good one to share with pet parents in your community You know how crucial it is to have a disaster preparedness plan in place for your...
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Tip of the Week: Mental Health Flipbook
SHRM’s playbook will empower your org to implement new processes for addressing mental health challenges in the workplace Workplace mental health challenges run the gamut from automation anxiety to financial...
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Jobs of the Month—June 2025
Are you looking to spread your professional wings, or know someone who’s ready to fly? Following is a sampling of the latest offerings at The Association’s Career Center. Community Events Manager, The...
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Tip of the Week: Popping the Questions
Four powerful asks that can help move any discussion forward Whether you’re in your weekly one-on-one or having a ten-minute conversation in the breakroom, asking the right questions can help...
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Tip of the Week: Animal Welfare’s Turnover Rate
How do your agency’s numbers stack up against the profession as a whole? When a member of The Association recently inquired in our online community about the average employee turnover...
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Tip of the Week: Adopters Welcome Manual, 2025 Edition
Newly updated! This tried-and-true resource for building and reinforcing an open adoptions program is more relevant than ever It’s been more than ten years since this groundbreaking guide was published,...
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Word on the Street with Meredith Jones
May 13, 2025, The Association
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We must open doors and keep holding them open… “We must open doors and keep holding them open,” stated Meredith Jones of Operation Kindness in last month’s Roundtable. It’s the...
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Tip of the Week: White Paper on Shelter Vet Retention
Brought to you by Drs. Kate Hurley and Jennifer Scarlett As the veterinary profession continues to face a critical shortage, one of the most pressing issues in the short term...
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Belinda Lewis, CAWA, Named Honorary Member
Join us in thanking Lewis—and all our Honorary Members—for their contributions to the profession and to The Association “She’s an icon in animal care and control who has provided a...
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