News, ideas & inspiration from industry leaders
Human Resources & Operations

Tip of the Week: Say It In a Different Way
January 30, 2023, The Association
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Having a challenging conversation or disagreement with someone? With a simple turn of phrase, you can begin to understand where that person is coming from. Us vs. Them thinking is...
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Tip of the Week: One for Good Measure
The first tip of the year focuses on an issue that’s on top of everyone’s mind. How can we measure the impact of our work as we shift to a...
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Tip of the Week: It’s Nice to Share (Especially If It’s Easy)
December 21, 2022, The Association
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This week we’re thinking about data, and the importance of sharing it. Here’s a simple way to make it easier on yourself (and your comms team). It wasn’t always the...
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Tip of the Week: Increasing Your Flexibility
This week’s tip offers a re-thinking of what it means to work flextime. Are you taking WFH to the next level? The new workplace flexibility, shared Swati Patel in her...
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Tip of the Week: What’s Your Type?
This Monday we’re playing by the numbers, courtesy of this tip from Shelter Animals Count. Whether you love spreadsheets or hate them, analyzing data can be overwhelming. That’s why, in...
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Apples, FUCs, & Percentage Change
Shelter Animals Count shares simple tips to demystify your data-driven decision-making “We know that data can be overwhelming—whether you love spreadsheets or hate them,” shared Stephanie Filer and Samantha Hill...
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Tip of the Week: Checking It Twice
This week we’re sharing a communication skill you can try out today. Give it a whirl during the next interaction you have with a colleague. Think of a time you...
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Tip of the Week: How You Doin’?
This week the focus is on EQ – Emotional Intelligence – and how you can increase yours. Overwhelmed? Anxious? One way to tame these feelings is to uncover what’s behind...
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Bright Ideas: Sunshine Cart
When South Suburban Humane Society’s CEO, Emily Klehm, posted the above photo in The Association’s members-only Facebook group, her colleagues in the field were not stingy with the Love button....
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Investing Up: The New “Managing Up,” Only 100X Better
Daniel Hallak, PhD, of WiLD Leaders shares a very impactful, very accessible process for creating clarity, commitment, trust, and a stronger working relationship. When you think about investing in...
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Tip of the Week: Leveling Up
This week’s tip looks at some of the field’s early work to gather information on animal-level data—and how to best collect and utilize it. “Animal-level data is the next big...
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Tip of the Week: Keeping Score
This week’s tip’s a test you can take to assess your professional quality of life. The word resilience is tossed around a lot these days—and while there are various definitions,...
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