News, ideas & inspiration from industry leaders

Tip of the Week: A Culturally Safe, Trauma-Informed Approach
October 30, 2023, The Association
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Here’s another peer-recommended resource, this one a free training program from Vancouver Humane Society. When a member of The Network, The Association’s online community, inquired about DEI resources to share...
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Tip of the Week: “Customer” Isn’t Always Right
October 23, 2023, The Association
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This week, we take a closer look at word usage, and how it can set the tone for your relationships and interactions with the folks who come through your doors....
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Tip of the Week: It’s Not Them..
What’s the cause of staff burnout? This week’s tip covers where to start looking for the answer to that question. We talk a lot about burnout in animal welfare. Yes,...
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Announcing The One & Fun Finalists
Support your colleagues and cast your vote for the grand-prize winners now through October 21 The Association is thrilled to announce the ten finalists in The One & Fun Contest,...
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Letter from the President: Don’t Be Scared
Achieving and Maintaining the CAWA Credential Means More Treats than Tricks Dear Colleagues, Halloween approaches and promises to bring all sort of things that go bump in the night. Our porches...
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Member Spotlight: Get to Know Pete Santana
What leadership lessons can we learn from… a stone!? Read our Q&A with Lee County Domestic Animal Services’ Field Operations Supervisor and find out. Name & Title: Pete Santana, Field Operations...
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Tip of the Week: Going Platinum
The Golden Rule has been around since the time of Confucius. This week we take it next level. Treat others as you would like to be treated. The philosophy behind...
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Letter from the President: The Single Greatest Threat
The Association’s President & CEO asks for your help in solving animal welfare’s most timely, urgent issue Dear Colleagues, I believe the single greatest threat the animal welfare profession has...
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Tip of the Week: Lead By Example
Model the behavior you wish to see. As a senior leader or manager, it’s hard to argue with the above statement. Putting it into practice, however, is another thing. Rachel Levine,...
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Jobs of the Month—October 2023
Ready to open the door to new opportunities this Fall? Peruse a sampling of the latest offerings from The Association’s Career Center. Executive Director, Liberty Humane SocietyJersey City, NJ Calling...
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The One & Fun Contest Is Now Open For Entries
Share Your Dog Enrichment Programs and Win NexGard® PLUS We know many of you have brand-new or already established behavior enrichment programs—and we want to see them. Submit a short video featuring...
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