News, ideas & inspiration from industry leaders
Tip of the Week: Pay Attention!
Have you mastered this foundational active listening technique? The Center for Creative Leadership recently published a fabulous article that outlines six techniques of active listening. Practicing the first technique alone—the...
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Jobs of the Month, Managers-Only Edition
Calling all managers, and managers on the rise! We just got in a fresh crop of leadership roles submitted to The Association’s Career Center, and wanted to pass on the...
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Member Spotlight: Get to Know Katie Jarl
Meet Animal Policy Group’s VP of Government Relations, and learn how she’s teaming up with shelters to pass important legislation—and where you can find her (and what she’ll be wearing!)...
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Tip of the Week: Shelter Care Specialist Certification Program
Are you a shelter team member on the frontlines, or do you manage staff who are? This program can take them—and you—to the next level Applications are now being accepted...
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Tip of the Week: URI Scoring Chart
Guidelines to assess the need for veterinary care in cats and kittens with URI Thanks to Maddie’s for their lifesaving Kitten & Cat URI Scoring Chart. The infographic provides excellent...
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Jobs of the Month—November 2025
Ready to open the door to new opportunities this Fall? Peruse a sampling of the latest offerings from The Association’s Career Center, and please pass on any opportunities to colleagues who’d be...
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Tip of the Week: Protect Your Space
…on the calendar, that is It’s easy to get caught in a cycle of constant meetings and urgent tasks that leave no room for strategy or reflection. When you’re constantly...
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Word on the Street with Shelly Moore
A closer look at a science-based, CEO-approved tool to keep staff engaged Effective and healthy organizations have long recognized the conventional wisdom that “the people make the place.” In other...
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Tip of the Week: 2025 State of the Nonprofit Sector
Results show a growing tension between the demand for our services and an increase in financial constraints Last year, Nonprofit Finance Fund collected data from over 2,200 nonprofits across the...
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How Animal Welfare Organizations Can Finish 2025 Strong…
…and thrive in 2026 As we prepare for The Annual Conference in Atlanta in a few weeks, this is a terrific moment to dig into what’s working—and where we need...
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Meet the Rising Stars: The Full 2025 Lineup
The following organizations have made a commitment to the animal welfare profession and to their staff and communities by participating in the 2023 Compensation & Benefits Study....
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Tip of the Week: 10 Mini Customer Service Lessons
Catch this recommended resource that’s free for a limited time Hive mind to the rescue! When an inquiring animal welfare pro put out a call in The Association’s online community...
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