News, ideas & inspiration from industry leaders
Tip of the Week
Tip of the Week: A Culturally Safe, Trauma-Informed Approach
October 30, 2023, The Association
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Here’s another peer-recommended resource, this one a free training program from Vancouver Humane Society. When a member of The Network, The Association’s online community, inquired about DEI resources to share...
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Tip of the Week: “Customer” Isn’t Always Right
October 23, 2023, The Association
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This week, we take a closer look at word usage, and how it can set the tone for your relationships and interactions with the folks who come through your doors....
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Tip of the Week: It’s Not Them..
What’s the cause of staff burnout? This week’s tip covers where to start looking for the answer to that question. We talk a lot about burnout in animal welfare. Yes,...
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Tip of the Week: Going Platinum
The Golden Rule has been around since the time of Confucius. This week we take it next level. Treat others as you would like to be treated. The philosophy behind...
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Tip of the Week: Lead By Example
Model the behavior you wish to see. As a senior leader or manager, it’s hard to argue with the above statement. Putting it into practice, however, is another thing. Rachel Levine,...
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Tip of the Week: Cat-Friendly Decision Making
This newly published document from iCatCare offers tips for identifying—and solutions for—inbetweener cats Cats who have previously been kept as pets despite being unsuited for it are among many communities’...
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Tip of the Week: Temperature Check
This first-of-its-kind tool is a step in reducing fear, anxiety and stress in pets—and it’s scientifically proven to significantly save time on the exam table. Taking a dog’s or cat’s...
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Tip of the Week: Uh, No Thanks…
September 11, 2023, The Association
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This week we’ve got some food for thought on the traditionally obligatory post-interview handwritten thank-you note. The post-interview, hand-written thank you note… “Some people think they are an absolute necessity...
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Tip of the Week: Another Way to Say It
It’s Monday—that means it’s time for tools, time-savers and new ideas to try out. This week we explore how we talk about barn cat programs. Barn cat programs give second...
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Tip of the Week: A Little Friendly Advice
It’s Monday—that means it’s time for tools and time-savers recommended by your colleagues and members of The Association. Today’s tip, courtesy of Mike Buckley, CFRE, offers inspo for getting fast, honest...
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Tip of the Week: Tattoo Who?
In need of some #MondayMotivation? Get yours right here. Every week, we share tools, time-savers and savvy ideas that your colleagues and members of The Association have suggested and tested....
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Tip of the Week: Shout Out Your Colleagues
This week’s tip is a call to help celebrate the inspiring individuals who work in animal care and control. Who can you nominate for a NACA award? The 2023 National...
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