News, ideas & inspiration from industry leaders
Human Resources & Operations

Tip of the Week: Take Care
Inspo, ideas and incentive for getting staff to engage in the practice of self-care Self-care, we-care, take care…. While it’s hard to deny the importance of self-care for those in...
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Tip of the Week: Why Adopters Return Cats (& What to Do About It)
Got 3 minutes? Watch this week’s video tip that unpacks recent research on why cats are returned to shelters. We know how much you enjoy digging into new research—and we...
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Tip of the Week: A Culturally Safe, Trauma-Informed Approach
October 30, 2023, The Association
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Here’s another peer-recommended resource, this one a free training program from Vancouver Humane Society. When a member of The Network, The Association’s online community, inquired about DEI resources to share...
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Tip of the Week: “Customer” Isn’t Always Right
October 23, 2023, The Association
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This week, we take a closer look at word usage, and how it can set the tone for your relationships and interactions with the folks who come through your doors....
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Tip of the Week: It’s Not Them..
What’s the cause of staff burnout? This week’s tip covers where to start looking for the answer to that question. We talk a lot about burnout in animal welfare. Yes,...
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Tip of the Week: Uh, No Thanks…
September 11, 2023, The Association
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This week we’ve got some food for thought on the traditionally obligatory post-interview handwritten thank-you note. The post-interview, hand-written thank you note… “Some people think they are an absolute necessity...
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Tip of the Week: Rave Reviews
Today’s tip digs into the #1 most important content for most job seekers when researching an employer. How do your online reviews rate? Have you reviewed your online reviews on...
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A Place Where All Living Beings Thrive
In 2019, Leah Craig Chumbley was tasked with turning around an organization facing mission creep, a million-dollar funding gap, and a mostly unhappy workforce. Here’s her story. Every day, animal...
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5 Tips for Adopting Out Senior Dogs
Need some inspo for finding more homes for your elder doggos? Charlene Lee, Foster Coordinator at Barks of Love Animal Rescue, shares some tips for messaging to potential adopters. Expert...
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Tip of the Week: Right on the Button
Are you posting available jobs on your social media channels? Good thinking. Here are some ideas for refining your strategy. HR teams, are you leveraging social media to fill your...
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Tip of the Week: Communal Cat Room Signage
One of the many great things about animal welfare professionals? We share ideas and resources freely. When a member of The Association recently put out a call in The Network...
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