News, ideas & inspiration from industry leaders
Leadership

Member Spotlight: Get To Know Aaron Grady
In his role as Director of Operations at San Antonio Humane Society, Aaron brings deep experience with crisis management, nonprofit organizations, budgeting, staffing processes, and program evaluation. We’re honored to...
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Tip of the Week: 5 Ideas for Minimizing Distractions
In their recent webinar, Investing in Your People, Drs. Rob McKenna and Daniel Hallak of WiLD Leaders emphasized the importance of staying present while in virtual meetings and trainings. Got...
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Tip of the Week: Applause, Applause!
Looking for a simple idea that could give someone a much-needed pick-me-up and help develop a daily practice of gratitude? Coming right up. Drs. Rob McKenna and Daniel Hallak started...
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Tip of the Week: This One’s For the Books
This week we’re passing along an idea suggested by Tracy L. Elliott in his recent webinar, Building a Leadership Culture. Looking for new ways to support a culture of leadership...
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Member Spotlight: Get To Know Lily Yap, MBA
In her role as Division Manager at Grand Prairie Animal Services, Lily Yap brings deep knowledge of business management and an MBA from McCombs School of Business. “By combining passion...
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Guest Voices: Emily Klehm on Lifesaving Building Design
South Suburban Humane Society’s new resource campus will open its doors next month. Executive Director Emily Klehm recaps—and celebrates—the 15-year journey. The truth is that I have been building the...
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Conquering The Great Resignation
The CEO and co-founder of Integris Performance Advisors shares highlights of recent research on The Great Resignation, and how you can impact your staff to want to stay. The Great...
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Meet a CAWA: Nell Thompson
It’s always important to celebrate your firsts—and this month, we’re thrilled to introduce you to the first Certified Animal Welfare Administrator from Australia. Meet Nell Thompson, Coordinator at Getting to Zero. The...
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The New Workforce Revolution Is Here
Tom Erb is back! Here, the staffing and recruiting expert explains how American workplace culture went from a 7-day, 100-hour week to a 5-day, 40-hour week…to where we are now....
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Quiz: Am I Eligible for the CAWA Exam?
Did you know that we’ve expanded the requirements to make the Certified Animal Welfare Administrator program more inclusive? Take this quiz to find out if you qualify to sit for the CAWA exam—and earn...
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Member Spotlight: Get To Know Gloria Dorsey, DVM, MPH
When first starting out and working as a secretary for an engineering office, Dr. Gloria Dorsey would visit the Atlanta Humane Society on weekends. After watching a veterinarian engaged in...
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3 Ways To Make Sure Your Hiring Practices Aren’t Outdated
With current staffing shortages, and a shared vision to create a more equitable and just industry, the time to assess your hiring and retention practices is, well, NOW. That’s why we’re...
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