News, ideas & inspiration from industry leaders
Leadership
Tip of the Week: Hold the Pickles, Hold the Lettuce…
This week’s tip challenges a common feedback technique you may want to take off the menu. Ever served up—or been given—a feedback sandwich? This conventional model for sharing feedback involves...
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Celebrating Bruce Roney: Always Going Above & Beyond
After 22 years, Bruce Roney is stepping down as President & CEO of the Ottawa Humane Society (OHS). I have known Bruce for most of those years, and have had...
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Tip of the Week: Power Pose
Get up, stand up—this Monday we’re talking body language. In her keynote address last week at The Fall Conference for Animal Welfare Advancement, Dr. Sarah Wooten shared the work of Amy...
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Tip of the Week: Take It Personally
This Monday, we’re working the core…core values, that is. Core values. When you are clear on them as an organization, says Amy Nichols of GoodFriend by Kinship, “Decisions become easier,...
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Meet a CAWA: Victoria Cowper
Budgets. Strategies. Community programs. City contracts. Disaster planning… In her 23 years in the profession, Victoria Cowper, CAWA, has excelled in all aspects of sheltering and leadership—and she’s generous with...
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Bright Ideas: Sunshine Cart
When South Suburban Humane Society’s CEO, Emily Klehm, posted the above photo in The Association’s members-only Facebook group, her colleagues in the field were not stingy with the Love button....
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Investing Up: The New “Managing Up,” Only 100X Better
Daniel Hallak, PhD, of WiLD Leaders shares a very impactful, very accessible process for creating clarity, commitment, trust, and a stronger working relationship. When you think about investing in...
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Tip of the Week: Keeping Score
This week’s tip’s a test you can take to assess your professional quality of life. The word resilience is tossed around a lot these days—and while there are various definitions,...
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Tip of the Week: Fancy Meeting You Here
Heard the one about the Zoom meeting that everyone planned for and participated in? Yup, they do exist. This week’s tip offers info for your inspo. Steven Rogelberg, PhD, author...
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Member Spotlight: Get To Know Ariel Zhang
In her role as Chief Strategy Officer at The Animal Foundation, Ariel Zhang is responsible for growing the Las Vegas organization from a municipal shelter into a community support resource....
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Video: Make Like a CEO & Invest In Yourself
We know that Breaking Happy: A Sustainable Path to Well-Being with positive psychology expert Josh Vaisman is going to be a game changer. Don’t just take our word for it—here’s...
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Tip of the Week: Get It In Writing
When it comes to the threat of eviction, this week’s tip can make all the difference in keeping pets in their homes. The scenario is all too common. A new...
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