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Human Resources & Operations
How to Change What’s Not Working, Part 3: Target the Constraint
Third in a five-part series based on Dan Heath’s keynote at The Annual Conference At last year’s Annual Conference, keynote speaker Dan Heath, bestselling author and change expert, delivered a...
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Tip of the Week: Learn a New Feline Behavior Assessment
Toronto Humane’s free virtual 8-lesson training module This free online training encompasses response to petting, adapted fear, anxiety, and stress, and participation in play in cats. Proficiency will be assessed...
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Tip of the Week: Kitten Resource Library
Bookmark this space for all things kitten Share this go-to resource from National Kitten Coalition with your staff as well as all kitten caregivers in your community. The library includes...
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How to Change What’s Not Working, Part 2: Ask the Miracle Question
Second in a five-part series based on Dan Heath’s keynote at The Annual Conference In Part I of this 5-part series featuring insights from author and speaker Dan Heath, we...
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How to Change What’s Not Working, Part 1: Study the Bright Spots
First in a five-part series based on Dan Heath’s keynote speech at The Annual Conference We’ve all been there. You may be there right now, if you’re dealing with overcrowding...
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Word on the Street with Kurt Krukenberg
“If we don’t meet our own self-care needs, we’re actually doing a disservice to the rest of the organization and to the animals and people we’re supporting.” When it comes...
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Tip of the Week: Stress Continuum Assessment Tool
Use this simple visual to check in on your current stress level, and be sure to share it with your team, too In last week’s members-only Leadership Summit, Certified Compassion...
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Tip of the Week: Capacity for Care Report Card
Are we ensuring that every animal’s needs are met at a time when so many shelters are reporting unmanageable overcrowding? In their November 2024 The Network Live session, Kim Alboum, Sarah Hicks, DVM,...
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Tip of the Week: Empathy Protocol
What does empathy look like at your organization? In her recent article in Harvard Business Review, “Empathy Is a Non-Negotiable Leadership Skill. Here’s How to Practice It,” Palena Neale reminds...
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Word on the Street with Shannon Wells
June 23, 2025, The Association
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“We have important conversations about making this work sustainable—not just a stepping stone where people burn out and move on, but a long-term, rewarding career path…” We asked the Executive...
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Letter from the President: Are Animal Welfare Professionals Fairly Compensated?
Complete the 2025 Compensation & Benefits Study and see how your organization stacks up Dear Friends & Colleagues, It has been two whole years since I reached out to you...
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Roll Call: 2025 Compensation & Benefits Study Participant List
The following organizations have made a commitment to the animal welfare profession and to their staff and communities by participating in the 2023 Compensation & Benefits Study....
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