The Association Blog

News, ideas & inspiration from industry leaders

Human Resources & Operations

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What We Learned at The Network Live 2025, Part II

Next up in this series of high-level takeaways that had the room buzzing, we take a look at leading across generations Every leader in animal welfare knows that the work...
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Tip of the Week: Trends in Foster-Based Rescues

This recently released report from Shelter Animals Count offers surprising insights on how these orgs contribute to the animal welfare landscape Foster-based rescues are a crucial component of the overall...
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What We Learned at The Network Live 2025, Part I

Join us for a series that shares high-level takeaways from the talks that had the room buzzing Every leader in animal welfare knows this truth: the work moves fast, the...
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Tip of the Week: Shelter Care Specialist Certification Program

Are you a shelter team member on the frontlines, or do you manage staff who are? This program can take them—and you—to the next level Applications are now being accepted...
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Word on the Street with Shelly Moore

A closer look at a science-based, CEO-approved tool to keep staff engaged Effective and healthy organizations have long recognized the conventional wisdom that “the people make the place.” In other...
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Meet the Rising Stars: The Full 2025 Lineup

The following organizations have made a commitment to the animal welfare profession and to their staff and communities by participating in the 2023 Compensation & Benefits Study....
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Tip of the Week: 10 Mini Customer Service Lessons

Catch this recommended resource that’s free for a limited time Hive mind to the rescue! When an inquiring animal welfare pro put out a call in The Association’s online community...
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How to Change What’s Not Working, Part 5: Tap Motivation

This fifth and final strategy in our series on implementing change is often the piece that most organizations miss In his keynote presentation at The 2024 Annual Conference, Dan Heath...
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Tip of the Week: AARP Age-Friendly Employer Program

Show your organization’s commitment to equal opportunity for all workers and get access to HR and recruitment resources A recent Forbes.com article, “Workplace Ageism Is Hurting Employees and Businesses Alike,”...
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How to Change What’s Not Working, Part 4: Identify & Eliminate Waste

Fourth in a five-part series based on Dan Heath’s keynote at The Annual Conference In his dynamic keynote at last year’s Annual Conference, bestselling author and change expert Dan Heath...
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Bright Idea: How One Shelter Integrates Pet Insurance Into their Adoption Experience

Foothills Animal Shelter offers 30 days of pet insurance as a part of their adoption package—not as an upsell, but as a safety net that keeps pets in homes “It’s...
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Roll Call: 2025 Compensation & Benefits Study Participant List

The following organizations have made a commitment to the animal welfare profession and to their staff and communities by participating in the 2023 Compensation & Benefits Study....
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