The Association Blog

Have you mastered this foundational active listening technique?

The Center for Creative Leadership recently published a fabulous article that outlines six techniques of active listening.  Practicing the first technique alone—the not-so-simple art of paying attention—will find you better equipped to understand the needs and concerns of your team members.

Here’s a breakdown of all that’s involved in this foundational practice.

How to Pay Attention as an Active Listener

• Allow “wait time” before the other person responds
• Don’t cut the person off, finish their sentences, or start formulating your answer before they’ve finished
• Take note of your body language, as well as your frame of mind when engaging in active listening
• Be focused on the moment, make eye contact, and operate from a place of respect as the listener

What does paying attention in a conversation mean to you? Leave a comment and let us know