5 Ways to Welcome Change
Inspiration and practical advice for inviting possibility from WiLD Leaders’ Rob McKenna and Daniel Hallak
You can talk about it.
You can force it.
You can manipulate it.
You can reprimand those who don’t do it.
You can invite it.
There may be a time for the first four options, but we are most interested in the last one, as it facilitates a deeper and more sustained change. It is also likely the option we most struggle with. Here are five ways to help make change happen.
Change Begins the Moment Intent Is Triggered
Carefully construct your invitation to change—be it an email or a meeting—from the start. Think of it as invitation to possibility and hope. You are inviting your team into a reality where they matter.
Commit to the Change
Change takes conviction—and trust. Know that many employees will not trust it at first, but they will if the change is honestly about them. Know that you may especially be afraid of employees who strongly resist, and stay committed. This process is hard, and it takes time.
Commit to Confidentiality
As you invite employees into an honest process of change, allow them the confidentiality to move through the first stages on their own. You are building trust, and trust is easily broken. People first need to feel psychologically safe before they are able to be vulnerable and share.
Vulnerability Starts from the Top
Imagine how powerful it can be for you, as a leader, to admit to your team that you don’t have it all figured out, and to acknowledge mistakes. We so rarely see this! It can help your team to see possibility—that maybe they don’t need to have it all figured out all the time either. And if a leader can acknowledge this and move on, maybe they can, too.
Ask Reckless and Repeated Questions of Worth
Change asks us to push against culture. As we began to ask difficult questions—of ourselves, at first—we invite in the possibility to change. Simple repeated questions can have deep impact. Do you believe you could better serve those on your team? Reflect on this question and repeat it 2 more times.
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