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Volunteer Training #inspo: COVID-19 Protocol Videos
October 12, 2020, The Association
Whether you’re just starting to bring back your volunteers or are fortunate enough to have done so already, you’ve had to put new protocols in place to keep everyone safe and healthy. Redmond, WA-based Motley Zoo Animal Rescue has come up with a great way to train volunteers on these new protocols and processes. Check out these fun and instructional videos, and see if this idea could work at your agency.
Motley Zoo’s volunteer training videos were created on a very simple premise, says the organization’s founder, Jme Thomas: “People like to see what they need to do, and the videos have made a big difference.”
Training Video: Motley Zoo’s Clocking-In Protocol
Training Video: Dog Transfer
Training Video: Wipe-Down Process
So what’s the verdict on these training tools?
“Having volunteers watch the video really cuts down on training time, because it’s already a review when we ask them to do the task the first time,” shares Thomas. “We have a quiz for each video that tracks responses in a Google sheet.”
They’ve also added QR codes to the videos at each of the appropriate stations along the way, so people can review at any time. Adds Thomas, “The volunteers have said they really appreciate the videos, and we have started doing videos for EVERYTHING!”
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