News, ideas & inspiration from industry leaders
Tip of the Week: Come Aboard, We’re Expecting You…
What spot’s even hotter than the Lido Deck? Why, the lobby at your shelter, of course.
How are you ensuring that visitors feel welcome the minute they enter your facility?
Sacramento County Bradshaw Animal Shelter has taken it next-level—or at least to the Aloha Deck. “We developed a greeting that we call the cruise ship greeting,” shares Director Annette Bedsworth. “All shelter staff line up at opening of each day and greet the customers.”
Does this idea float your boat? Give it a try and let us know how it goes.
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